1. Introduction
Welcome to Vela. We are committed to safeguarding the privacy and personal data of our users. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your information.
When we say “Vela”, “we”, “us” or “our”, we are referring to Vela Group SL and its affiliates. When we say “Services”, we mean our website, mobile applications, and any other products or services that link to this Policy.
2. Information We Collect
2.1 Information You Provide to Us
2.2 Information We Collect Automatically
2.3 Information from Third Parties
We may receive information from third-party authentication providers if you sign in using a service like Google or Apple.
3. How We Use Your Information
We use your information primarily to provide, operate, and maintain the Vela Services. This includes personalising your experience, developing new features, communicating with you, ensuring the security of our platform, and complying with legal obligations.
4. Legal Bases for Processing (EEA/UK only)
If you are in the European Economic Area or the UK, we process your data based on the following legal grounds:
Contract
To fulfil our service agreement with you.
Consent
Where you have clearly given us permission.
Legitimate Interests
For business needs, balanced against your rights.
Legal Obligation
To comply with the law.
7. Data Retention
We keep your data only as long as necessary to provide our Services or as required by law.
8. Your Rights & Choices
Depending on your location, you may have the right to access, correct, or delete your personal data; object to processing; or receive a portable copy. To exercise these rights, please contact us.
9. Security
We implement technical and organisational safeguards to protect data from unauthorised access, loss, or alteration. No system is 100% secure, but we work hard to keep your data safe.
10. International Transfers
As a global service, your data may be processed outside your country. Where we transfer data internationally we use approved safeguards (e.g., EU Standard Contractual Clauses).
11. Children
Our Services aren’t directed to children under 13 (or 16 in the EEA). If you believe a child has provided us personal data, please contact us so we can delete it.
12. Changes to This Policy
We may update this Policy occasionally. We’ll post changes here and update the “last updated” date.
13. Contact
If you have questions, reach us at: privacy@myvela.es or by mail at Duquesa Village, Suite 400, Manilva, Spain.